I joined Focus because I was impressed with the quality of the team that was being assembled. My job is to ensure that team stays at the top of its game through strong initial training on the fundamentals, followed up with continuous, on-going development training programs.

We run a solid program curriculum to keep our collectors motivated, refreshed and sharp.

I love working at Focus. I’m a very competitive person and we’ve developed a strongly competitive culture here. At Focus, with every customer we feel a strong desire to outperform the competition. I love being number one!