Greg Schubert, EVP / Chief Operating Officer

Greg has more than 20 years of collections industry experience, starting as a collector at Financial Collections Agencies in 1983. After rising through the management ranks at FCA during a ten-year period, he joined Nationwide Credit and eventually became Senior Vice President of Operations with responsibility for over 2000 employees. In that capacity, he drove superior customer performance and became recognized as an industry leader. In 2001, Greg cofounded Focus. His fierce competitive spirit and strong leadership personality play a vital role in shaping the values of Focus and the company’s drive for first place performance. He is a graduate of Villanova University.

Peter Hendricks, EVP / Sales & Marketing

Peter has more than 20 years of collections industry experience, starting as a collector with Financial Collections Agencies (FCA) in 1984. Following 11 years at FCA, eight of which was spent in operations and the rest in sales, Peter joined Nationwide Credit as Director of National Sales. While at Nationwide, he built a portfolio of business that generated $12 million in annual revenues.

He cofounded Focus in 2001 and his primary goal was to develop the customer base. Peter works closely with customers to ensure their needs are understood and exceeded.

Randy Williams, VP Operations

Randy Williams joined Focus in February, 2008 as Vice President of Operations. He came to Focus with more than 20 years of operational experience at Nationwide Credit Inc., where he held the position of Senior Vice President. During his tenure at NCI, Randy was directly responsible for all aspects of operations at the national and international level and achieved revenues in excess of $55MM. Over his career, Randy has earned a stellar reputation for his innovative management approach and his ability to “think out of the box.” His focus on skill development coupled with his expertise in leveraging new technology to maximize results has made Randy a leader in our industry.

Tom Palmer, VP Finance

Tom Palmer brings to Focus over 22 years of accounting and finance experience, including work with KPMG, Turner Broadcasting and The Yarmouth Group. Tom has successfully implemented process improvement and internal control initiatives across multiple divisions, and has specialized in developing strong accounting and finance teams through best practices and automation. He is a graduate of Emory University.